Built around your team

Better conversations.
A clear monthly price.

Bring your channels, customers, and team into one workspace. Choose your starting point. We’ll help with the next step.

Monthly plans · Prices in USD

Monthly workspace plans

A focused start

Starter

Bring your customer conversations together. A simple start for smaller support teams.

$59USD / month

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Included every month

  • 1,000 messages analysed / month
  • 100 outbound translations / month
  • 2 users
  • 1 team
  • Unlimited connected accounts
  • Unlimited AI Ticket Generation

Monthly plan. Extra usage is controlled by your workspace owner.

Room to grow

Standard

More conversations, more teammates. A shared workspace for growing support teams.

$279USD / month

Book a demo

Included every month

  • 15,000 messages analysed / month
  • 1,500 outbound translations / month
  • 12 users
  • 4 teams
  • Unlimited connected accounts
  • Unlimited AI Ticket Generation

Monthly plan. Extra usage is controlled by your workspace owner.

Start with a demo. We’ll help you find the right fit for your team.

Unlimited connected accountsUnlimited AI Ticket GenerationOwner-controlled extra usage

The details, side by side

Find your fit.

The same workspace essentials. Different room to grow.

Monthly plan prices and included allowances in US dollars
What’s includedStarterStandard
Monthly price (USD)$59$279
Messages analysed / month1,00015,000
Outbound translations / month1001,500
Users212
Teams14
Connected accountsUnlimitedUnlimited
AI Ticket GenerationUnlimitedUnlimited

Extra room, when you need it

Grow on your terms.

The same extra-usage rates apply to both plans. Your workspace owner chooses which extra usage is allowed, so your team stays in control.

Messages analysed
$1per additional 1,000 incoming analysed messages
Outbound translations
$0.01per extra outbound translation
Additional users
$12per extra user / month
Additional teams
$10per extra team / month

WhatsApp messaging is billed separately through your workspace wallet. We’ll walk you through it during the demo.

A little more clarity

Good questions.
Clear answers.

How do we get started?

Book a demo. We’ll walk through your channels, conversation volume, and team structure, then help you choose a plan and discuss onboarding. Public self-service signup and checkout are currently closed.

Is the price per user or per workspace?

The monthly price is per workspace and includes the users and teams listed above. Starter includes 2 users and 1 team; Standard includes 12 users and 4 teams. Extra users and teams use the rates shown in the extra-usage section.

What happens when we reach an included limit?

Your workspace owner controls which extra usage is allowed. Where extra usage is enabled, the published rates apply. Otherwise, the relevant plan limit applies. We can help you understand these controls during your demo.

What does unlimited connected accounts mean?

Both plans include unlimited connected accounts across supported channels: email, WhatsApp, Instagram DM, and Facebook Messenger. Monthly message-analysis and outbound-translation allowances still apply.

Are WhatsApp charges included in the plan price?

WhatsApp messaging has separate wallet charges, in addition to the monthly workspace subscription. We can walk through your expected WhatsApp usage and billing during the demo.

Can you help us choose between Starter and Standard?

Yes. We’ll look at your support volume, user count, and team structure together. Both plans include unlimited connected accounts and AI Ticket Generation; Standard gives your team higher monthly allowances and more included users and teams.

Let’s make it concrete

See how Outlined fits your team.

Walk through the workspace with us. Bring your questions about channels, usage, and the right plan.

Book a demo